Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Privacy policy
At For A Very Important Date, your privacy is a top priority. We are committed to ensuring that your personal information is handled securely and in compliance with the General Data Protection Regulation (GDPR).
Information We Collect
To fulfill your order, we collect certain information from you through Etsy, including your:
Name
Shipping address
Email address
Payment information (processed through Etsy, so we do not have direct access to payment details)
Details of the product(s) you are purchasing
We also collect additional personal information if you contact us directly for custom orders, questions, or other services.
Why We Collect Your Information
We rely on a few lawful bases to collect, use, and share your information, including:
To fulfill your order
To resolve disputes or provide customer support
To comply with legal obligations (such as retaining information for tax purposes)
If you have provided affirmative consent, such as signing up for a newsletter
Sharing Your Information
We respect your privacy and will never sell or disclose your personal information without your consent, except for the following limited circumstances:
Etsy: We share information with Etsy to comply with our obligations under the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: We engage certain trusted third parties, such as delivery services, to perform functions necessary to complete your order.
Compliance with Law: We may share your information if required by law, such as to respond to a legal process or governmental request.
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfill your order and comply with legal obligations. Data related to orders is generally stored for 6 years to comply with tax laws.
Your Rights
Under the GDPR, you have several rights regarding your personal data:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You may ask us to update or correct any inaccurate or incomplete information.
Deletion: In certain cases, you may request the deletion of your personal information.
Restriction: You can request that we limit the processing of your personal information.
Objection: You may object to certain processing, such as marketing communications.
Portability: You may request a copy of your personal information in a structured, machine-readable format.
If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
Transferring Information Outside the EU
As part of our business, we may transfer your personal data outside the EU. However, we ensure that any transfer is compliant with applicable data protection laws, typically by using Standard Contractual Clauses approved by the European Commission.
How to Contact Us
For any questions or concerns regarding this privacy policy, or to make a request regarding your personal data, please contact us at:
Email: foraveryimportantdate@gmail.com
Mail: 37, Chapel Road, Northenden Manchester M22 4JN
If you have concerns about our handling of your data, you have the right to complain to your local data protection authority.